Career and Self-Development

Proactively develop oneself and one’s career through continual personal and professional learning, awareness of one’s strengths and weaknesses, navigation of career opportunities, and networking to build relationships within and outside one’s organization.

Sample Career and Self-Development Behaviors 

• Develop plans and tangible goals for one’s future career
• Professionally advocate for oneself and others
• Seek and embrace development opportunities
• Show an awareness of own strengths and areas of development  
• Participate in further education, training or other events to support one’s career

 Communication

Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization.

Sample Communication Behaviors 

• Understand the importance of and demonstrate verbal, written, and non-verbal/body language, abilities
• Employ active listening, persuasion, and influencing skills
• Communicate in a clear and organized manner so that others can effectively understand
• Frame communication with respect to diversity of learning styles, varied individual communication abilities, and cultural differences
• Ask appropriate questions for specific information from supervisors, specialists, and others
• Promptly inform relevant others when needing guidance with assigned tasks

 Critical Thinking

Identify and respond to needs based on an understanding of situational context and logical analysis of relevant information.

Sample Critical Thinking Behaviors 

• Make decisions and solve problems using sound, inclusive reasoning, and judgment 
• Gather and analyze information from a diverse set of sources and individuals to fully understand a problem 
• Proactively anticipate needs and prioritize action steps 
• Accurately summarize and interpret data with an awareness of personal biases that may impact outcomes   
• Effectively communicate actions and rationale, recognizing the diverse perspectives and lived experiences of stakeholders 
• Multi-task well in a fast-paced environment 

 Equity and Inclusion

Demonstrate the awareness, attitude, knowledge, and skills required to equitably engage and include people from different cultures and backgrounds. Engage in anti-oppressive practices that actively challenge the systems, structures, and policies of racism and inequity.

Sample Equity and Inclusion Behaviors 

• Keep an open mind to diverse ideas and new ways of thinking 
• Solicit and use feedback from multiple cultural perspectives to make inclusive and equity-minded decisions 
• Demonstrate flexibility by adapting to diverse environments 
• Advocate for inclusion, equitable practices, justice, and empowerment for historically marginalized communities   

 Leadership

Recognize and capitalize on personal and team strengths to achieve organizational goals. 

Sample Leadership Behaviors 

• Inspire, persuade, and motivate self and others under a shared vision
• Seek out and leverage diverse resources and feedback from others to inform direction
• Use innovative thinking to go beyond traditional methods 
• Serve as a role model to others by approaching tasks with confidence and a positive attitude 
• Motivate and inspire others by encouraging them and by building mutual trust
• Plan, initiate, manage, complete, and evaluate projects 

 Professionalism 

Knowing work environments differ greatly, understand and demonstrate effective work habits, and act in the interest of the larger community and workplace.

Sample Professionalism Behaviors 

• Act with integrity, accountability, and equity toward self, others, and the organization 
• Align personal brand and behavior with organizational and personal career values 
• Demonstrate reliability by being present, prepared, and consistently meeting expectations 
• Show dedication through task completion, attention to detail, and goal achievement    

 Teamwork

Build and maintain collaborative relationships to work effectively toward common goals, while appreciating diverse viewpoints and shared responsibilities.

Sample Teamwork Behaviors 

• Listen carefully to others, taking time to understand and ask appropriate questions without interrupting
• Effectively manage conflict, interact with and respect diverse personalities, and meet ambiguity with resilience
• Be accountable for individual and team responsibilities and deliverables
• Collaborate with others to achieve common goals
• Build strong, positive working relationships with supervisor and team members/coworkers 

 Technology

Understand and leverage technologies ethically to enhance efficiencies, complete tasks, and accomplish goals.

Sample Technology Behaviors 

• Navigate change and be open to learning new technologies 
• Use technology to improve efficiency and productivity of their work 
• Identify appropriate technology for completing specific tasks 
• Quickly adapt to new or unfamiliar technologies